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Basement.org: Seven Things I've Learned About Improving Design By Paying Close Attention To My Technically Incompetent But Wonderful Mother

I've written in the past about my mom's oddball computer and Internet habits. My mom is far from tech savvy. English isn't even her first language and she's only been using the personal computer for five years or so. Most importantly, my mom started using a computer in her early 50's. She is far from the technically-inclined Internet/Email/Chat/Facebook/Myspace generation of today.